Resume
EXPERIENCE
MAR 2021 - Present
Service Crew
K Group Holdings
- Took initiative to find extra tasks when scheduled were completed
- Handled cash and credit transactions quickly and accurately
- Assisted management with inventory control and stock ordering
- Developing crisis management skills to handle unexpected situations, and maintain the calm and orderliness of the restaurant
JAN 2019 - FEB 2020
OCT 2021 - Current
Service Crew
Paradise Group
- Provides high standard of customer service during peak hours
- Maintained positive attitude and resolved customer needs promptly and professionally
- Effective communication skills to improve overall dining experience of the customers and help build brand loyalty
- Good teamwork skills prevent and solve any conflict or tension that arise in the workplace
EDUCATION
APR 2019 - Current
Ngee Ann Polytechnic
Diploma in Community Development
- Expected to graduate in May 2023
- Vice President of Compassionate Youths in Action (CYA)
- Active member of CYA, Academic Coaching
JAN 2015 - DEC 2018
Greendale Secondary School
GCE 'O' Levels
- Attained 7 ‘O’ Level passes
- Distinction in Chinese and Additional Mathematics
- Awarded Edusave Certificate of Academic Achievement in 2015 and 2016
- Awarded Edusave Merit Bursary in 2015 and 2016
- Excellent grade for CCA